Hello & Assalammualaikum
My Name is Syahrul Asri Bin Omar

Hello & Assalammualaikum
My Name is Syahrul Asri Bin Omar

I am first started managing people eight years ago, when I was promoted from art & design lecturer to senior lecturer to Co-ordinator of Diploma Art & Design programme at Kolej Teknologi Timur, Sepang.

After spent eight years in the education industry, Although I enjoyed my previous line of work, I realized that there were few opportunities for me to advance my career.

In 2018, I have been working as Senior Graphic Designer for almost 3 years at travel agency. I progressed from graphic designer to creative manager and was promoted as Senior Manager Operation in 2021.

I believe in knowing my product and process inside and out, uplifting my team members and demonstrating focused positivity throughout. It is easy to fall into the temper trap when things get busy, but I prefer to knuckle down, smile and get it done. I want my customers to come back for more!

I am ready to bring my expertise and experience to a rising startup, where I would be able to organize the operations department, establish processes and help maintain revenue and high satisfaction scores.

I am first started managing people eight years ago, when I was promoted from art & design lecturer to senior lecturer to Co-ordinator of Diploma Art & Design programme at Kolej Teknologi Timur, Sepang.

After spent eight years in the education industry, Although I enjoyed my previous line of work, I realized that there were few opportunities for me to advance my career.

In 2018, I have been working as Senior Graphic Designer for almost 3 years at travel agency. I progressed from graphic designer to creative manager and was promoted as Senior Manager Operation in 2021.

I believe in knowing my product and process inside and out, uplifting my team members and demonstrating focused positivity throughout. It is easy to fall into the temper trap when things get busy, but I prefer to knuckle down, smile and get it done. I want my customers to come back for more!

I am ready to bring my expertise and experience to a rising startup, where I would be able to organize the operations department, establish processes and help maintain revenue and high satisfaction scores.

  • Address Kuarters KLIA, Nilai Negeri Sembilan

PROFESSIONAL EXPERIENCE

With a robust background in creative & travel industry, I bring 12 years of hands-on experience, demonstrating proficiency in graphic design, website design & management skills also a proven track record of operational, sales & marketing. Positioning me as a valuable asset to any prospective employer.

February 2022 - May 2023

Senior Manager Operation

Company EMRAZ Travel & Tours Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Provide a high standard of services suitable for individuals seeking comfortable & memorable experiences while performing Umrah.

Manage & lead 4 operations units which is Operation Management Unit, Flight Management Unit, Hotel Management Unit & Revenue Management Unit.

Encourage innovation, research & quality information exchange within the tourism community, among companies & allied industries.

Spur company growth, maintain key operational procedures, create new improved processes & ensure day to day operational excellence.

Controlling company direct & indirect costs through Lean Six Sigma implementation for the improvement of operational processes.

February 2022 - May 2023

November 2020 - February 2022

Creative Manager

Company EMRAZ Media Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Supervising the department's daily workflow, assigning project workloads, monitoring deadlines & budgets.

Planning company advertisements, monitoring brand campaigns, revising presentations, and shaping brand standards

Monitor online and offline campaigns, and report on results & present to top management.

Assisting clients in resolving issues by responding to questions in a timely and professional manner.

Lead 3 major project which is Publication of Tok Pulau Manis Terengganu book, Zayyan Goat Milk Branding Project & EMRAZGO Apps.

April 2018 - November 2020

Senior Graphic Designer

Company EMRAZ Travel & Tours Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Lead the conceptualization and execution of design projects from ideation to final delivery, ensuring alignment with brand guidelines and business objectives.

Collaborate with marketing team, operation, and other stakeholders to understand project requirements, audience insights, and creative direction.

Develop innovative design concepts, graphics, and layouts for print, digital, and multimedia channels, including but not limited to advertising campaigns, branding materials, web design, and user interfaces.

April 2018 - November 2020

December 2008 - December 2016

Senior Graphic Lecturer

Company Kolej Teknologi Timur, located at Sepang, Selangor.

My Responsibilities:

Preparing and delivering lectures, tutorials, workshops, seminars to Graphic's Students.

Evaluate and monitor student artwork progress throughout the Semester.

Ensure compliance with academic quality audit approved by SIRIM (ISO 9001-2018) and UiTM.

Attending and participating in meetings, conferences, and other events in and outside of the institution.

Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.

March 2007 - December 2008

Graphic Designer

Company Ziezack Sport Trading, located at Shah Alam, Selangor.

My Responsibilities:

Produce designs for posters, websites, logos, brochures, magazines and many other materials to meet customer expectations.

Communicating with customers about layout, design, processing orders, forms, applications, and requests.

Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the customers & company.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Ensure customers satisfaction and provide professional customer support.

March 2007 - December 2008

EDUCATION

Image

Universiti Teknologi MARA (UiTM Shah Alam)

BA (HONS) IN GRAPHIC DESIGN

(Majoring in Corporate Identity Design)

Grade 2nd Class Upper : CGPA 3.38

Graduation year : 2007

uitm-3.png

Universiti Teknologi MARA (UiTM Shah Alam)

DIPLOMA GRAPHIC DESIGN & MEDIA DIGITAL

Grade with CGPA 3.03

Graduation year : 2004

SKILLS

Elevated proficiency in various skill and software through continuous learning and practical application, contributing to enhanced efficiency and innovation within the workplace.

Adobe Illustrator
Adobe Photoshop
OBS Studio
Joomla !
WordPress
OnPay System
Microsoft 365
Microsoft Clipchamp

WEBSITE PROJECT

Proficient in designing and developing responsive websites using Content management systems, ensuring optimal functionality across various devices and browsers. Skilled in utilizing popular content management systems (CMS) such as WordPress and Joomla to create dynamic and user-friendly websites.

LANGUAGES

Bahasa Melayu

English

PROFESSIONAL EXPERIENCE

With a robust background in creative & travel industry, I bring 12 years of hands-on experience, demonstrating proficiency in graphic design, website design & management skills also a proven track record of operational, sales & marketing. Positioning me as a valuable asset to any prospective employer.

February 2022 - May 2023

Senior Manager Operation

Company EMRAZ Travel & Tours Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Provide a high standard of services suitable for individuals seeking comfortable & memorable experiences while performing Umrah.

Manage & lead 4 operations units which is Operation Management Unit, Flight Management Unit, Hotel Management Unit & Revenue Management Unit.

Encourage innovation, research & quality information exchange within the tourism community, among companies & allied industries.

Spur company growth, maintain key operational procedures, create new improved processes & ensure day to day operational excellence.

Controlling company direct & indirect costs through Lean Six Sigma implementation for the improvement of operational processes.

February 2022 - May 2023

November 2020 - February 2022

Creative Manager

Company EMRAZ Media Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Supervising the department's daily workflow, assigning project workloads, monitoring deadlines & budgets.

Planning company advertisements, monitoring brand campaigns, revising presentations, and shaping brand standards

Monitor online and offline campaigns, and report on results & present to top management.

Assisting clients in resolving issues by responding to questions in a timely and professional manner.

Lead 3 major project which is Publication of Tok Pulau Manis Terengganu book, Zayyan Goat Milk Branding Project & EMRAZGO Apps.

April 2018 - November 2020

Senior Graphic Designer

Company EMRAZ Travel & Tours Sdn Bhd, located at Presint 8, Putrajaya.

My Responsibilities:

Lead the conceptualization and execution of design projects from ideation to final delivery, ensuring alignment with brand guidelines and business objectives.

Collaborate with marketing team, operation, and other stakeholders to understand project requirements, audience insights, and creative direction.

Develop innovative design concepts, graphics, and layouts for print, digital, and multimedia channels, including but not limited to advertising campaigns, branding materials, web design, and user interfaces.

April 2018 - November 2020

December 2008 - December 2016

Senior Graphic Lecturer

Company Kolej Teknologi Timur, located at Sepang, Selangor.

My Responsibilities:

Preparing and delivering lectures, tutorials, workshops, seminars to Graphic's Students.

Evaluate and monitor student artwork progress throughout the Semester.

Ensure compliance with academic quality audit approved by SIRIM (ISO 9001-2018) and UiTM.

Attending and participating in meetings, conferences, and other events in and outside of the institution.

Collaborating with other academics and lecturers to improve teaching methods and expand knowledge base.

March 2007 - December 2008

Graphic Designer

Company Ziezack Sport Trading, located at Shah Alam, Selangor.

My Responsibilities:

Produce designs for posters, websites, logos, brochures, magazines and many other materials to meet customer expectations.

Communicating with customers about layout, design, processing orders, forms, applications, and requests.

Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the customers & company.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Ensure customers satisfaction and provide professional customer support.

March 2007 - December 2008

EDUCATION

Image

Universiti Teknologi MARA (UiTM Shah Alam)

BA (HONS) IN GRAPHIC DESIGN

(Majoring in Corporate Identity Design)

Grade 2nd Class Upper : CGPA 3.38

Graduation year : 2007

Image

Universiti Teknologi MARA (UiTM Shah Alam)

DIPLOMA GRAPHIC DESIGN & MEDIA DIGITAL

Grade with CGPA 3.03

Graduation year : 2004

SKILLS

Elevated proficiency in various skill and software through continuous learning and practical application, contributing to enhanced efficiency and innovation within the workplace.

Adobe Illustrator
Adobe Photoshop
OBS Studio
Joomla !
WordPress
OnPay System
Microsoft 365
Microsoft Clipchamp

PORTFOLIO

Here is a small sample of my artworks. As you can see, my styles vary greatly depending on the needs and desires of each individual clients.

WEBSITE PROJECT

Proficient in designing and developing responsive websites using Content management systems, ensuring optimal functionality across various devices and browsers. Skilled in utilizing popular content management systems (CMS) such as WordPress and Joomla to create dynamic and user-friendly websites.

LANGUAGES

Bahasa Melayu
English

achievements

Complementing my professional expertise, I bring a diverse set of extra skills, including leadership and management skills, adding a versatile and valuable dimension to my professional profile.

Image

achievements

Complementing my professional expertise, I bring a diverse set of extra skills, including leadership and management skills, adding a versatile and valuable dimension to my professional profile.

Image

AWARD & HONOURS

  • CEO Recognition Award 2022 | EMRAZ Travel & Tours Sdn Bhd.

  • Most Disciplined Staff Award 2009 | Kolej Teknologi Timur.

  • Awarded Captain Kehormat Kesatria UiTM.

  • Certified Lean Six Sigma Yellow Belt.

  • Certified Digital Marketing Practitioner.

  • Black Belt Holder World Taekwondo Federation (WTF) Malaysia.

LEADERSHIP

  • Caretaker Head Of Division Operation @ EMRAZ Travel & Tours Sdn Bhd (1st November 2022 - 1st Mac 2024)

  1. Lead a cross-functional team of 8 Units to maintain day-to-day activities and succeed in build teamwork & synergy is establish between unit and employees.

  2. Spur company growth through maintain key operational procedure, improved processes and ensure day-to-day operational excellence.

  3. Successfully increased staff productivity by 60% by applying Lean Six Sigma approach.

  • Co-Ordinator Of Diploma in Graphic & Digital Media @ Kolej Teknologi Timur (1st January 2014-1st November 2016)

  1. Mentored and coached a team of 10 lecturers resulting in a 60% improvement in students performance over a one-year period.

  2. Implemented new training programs and performance metrics to enhance student’s achivement and morale.

  3. Disciplinary problems such as skipping class, gangsterism, did not send the assignment & moral problems among students decreased by 70%.

MANAGEMENT

  • Appointment as ISO 9001:2008 Procedure Holder Officer.

  • Appointment as Amalan 5S Committee.

  • Appointment as Facilitator for Modul Kemahiran Insaniah UiTM.

LEADERSHIP

  • Caretaker Head Of Division Operation @ EMRAZ Travel & Tours Sdn Bhd (1st November 2022 - 1st Mac 2024)

  1. Lead a cross-functional team of 8 Units to maintain day-to-day activities and succeed in build teamwork & synergy is establish between unit and employees.

  2. Spur company growth through maintain key operational procedure, improved processes and ensure day-to-day operational excellence.

  3. Successfully increased staff productivity by 60% by applying Lean Six Sigma approach.

  • Co-Ordinator Of Diploma in Graphic & Digital Media @ Kolej Teknologi Timur (1st January 2014-1st November 2016)

  1. Mentored and coached a team of 10 lecturers resulting in a 60% improvement in students performance over a one-year period.

  2. Implemented new training programs and performance metrics to enhance student’s achivement and morale.

  3. Disciplinary problems such as skipping class, gangsterism, did not send the assignment & moral problems among students decreased by 70%.

AWARD & HONOURS

  • CEO Recognition Award 2022 | EMRAZ Travel & Tours Sdn Bhd.

  • Most Disciplined Staff Award 2009 | Kolej Teknologi Timur.

  • Awarded Captain Kehormat Kesatria UiTM.

  • Certified Lean Six Sigma Yellow Belt.

  • Certified Digital Marketing Practitioner.

  • Black Belt Holder World Taekwondo Federation (WTF) Malaysia.

MANAGEMENT

  • Appointment as ISO 9001:2008 Procedure Holder Officer.

  • Appointment as Amalan 5S Committee.

  • Appointment as Facilitator for Modul Kemahiran Insaniah UiTM.

Invite Me for an Interview

I am confident that a discussion in an interview would provide further insight into how I can make meaningful contributions to your company.

Thank you in advance for reviewing my resume.


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DOWNLOADABLE RESUME VERSION

Please click download icon @ the My Flip Resume below. Thank you.

Invite Me for an Interview

I am confident that a discussion in an interview would provide further insight into how I can make meaningful contributions to your company.


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Kuarters KLIA, Nilai, Negeri Sembilan

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